First off you’re probably wondering why there have been no reviews in the past month. I’ve been at my home in San Francisco for quite a while and the weather has been amazing, I had some business here to attend to and gave a couple of talks, and I just didn’t really want to come back to the UK. Bad weather and Brexit is worse than good weather and Trump – just.
So having dragged myself back what do I find? Not one of the six models I ordered weeks and weeks ago have arrived. It seems AV400 especially, work on a JC Wings-like schedule of they make it when they make it. I’ve been told one at least won’t now be here until December. Phoenix and Gemini have had little of interest – I toyed with the idea of the Atlas Cargo with moving doors but you know, Gemini and moving parts have never been high on my list of reputable product lines. And £55 (US$77)? Really, for a 1:400? It just isn’t worth it to me.
So one thing that concerned us all was the lack of lacquer on the Virgin Atlantic 787-9 G-VZIG from NG a few weeks ago. Then they released the A333 G-VGEM which I’m still waiting for but have seen photos of. It looks like they haven’t learnt from the experience.
While in SF I did get to see an invite to see a 1400Reviews.com readers collection over in Larkspur, which was generous of him. Understandably, like so many on social media, he wanted to stay anonymous and no photos – people get very worried over how others will view the way the keep their collections and don’ t like putting them on public view – and this was a BIG collection of some 6,000 models. So I couldn’t even write about that, but I appreciated the hospitality.
Then I received a half dozen interesting private emails in the space of a week – again requesting anonymity, as they nearly always do. These were complaining about NG Model quality having deteriorated. All of them used pretty much similar wording – “it seems that the more they have to make the more the quality is dropping”. The bane of manufacturing success the world over!
And so it seems. Sadly most of the photos were unusable, either because the owners requested it or they just couldn’t show the particular fault well enough.
However the worst and the clearest ran across two recent releases. One was the second release Qantas 787-9 Bilaranji, the other the BA L1011 G-BGBB.
Now just baring in mind the cost of these models, at some £44 + (US$60) which we all mind less if the quality is there, when it isn’t, we have to say so and we have to say it loudly.
The essential problem is the same on both. They have not been allowed to dry before being packed in the foam cradle NG use. The result is that they have dried with the pattern from the cradle in the paint when delivered to the end user.
This is just the major visible complaint I can show you. Issues over blurred lines and poor engine rim paint have leapt up the list of moans, and that doesn’t auger well.
The same fault exists on the Qantas but the owners declined to permit use of their photos.
These are utterly unacceptable faults and an appalling lack of quality control.
NG need to get to grips with this because as we all know, uneasy lies the head wears a crown, if it shows its true nature, for it’s all to easily removed, be it in product rankings or presidents.